TRIAXIAL SOLUCIONES CREATIVAS SAS is committed to digital accessibility and inclusion for all website users www.triaxial.co, regardless of their physical or cognitive abilities, or the device used to navigate.
Regulatory framework
This declaration is prepared within the framework of the following rules:
- Law 2080 of 2021 – Which amends and adds to Law 1437 of 2011, regarding accessibility and digital inclusion in the services of the State and private entities that serve the public.
- Decree 255 of 2022 – Regulations on the use of accessible information technologies for people with disabilities in Colombia.
- Law 1618 of 2013 – Through which provisions are established to guarantee the full exercise of the rights of persons with disabilities.
- WCAG 2.1 (Web Content Accessibility Guidelines) from the W3C – International reference for web accessibility, level AA, adopted as a reference standard for this site.
Current state of compliance
As of the date of preparation of this declaration (April 9, 2026The website www.triaxial.co is undergoing an active process of continuous improvement in terms of accessibility. Measures implemented to date include:
- Alternative text (alt text) in images with informative content.
- Hierarchical heading structure (H1 → H2 → H3) on main pages.
- Sufficient contrast ratio between text and background in key interface elements.
- Functional keyboard navigation in the main interactive components.
- Descriptive labeling of contact and appointment scheduling forms.
- Use legible fonts and appropriate text sizes on mobile and desktop devices.
Known limitations
TRIAXIAL SOLUCIONES CREATIVAS SAS acknowledges that some site content may have accessibility limitations, particularly in elements generated by visual building tools (Elementor). We are continuously working to identify and correct these limitations in accordance with WCAG 2.1 Level AA standards.
Accessibility contact channels
If you encounter any accessibility barriers on this site, or need to access information in an alternative format, you can contact TRIAXIAL SOLUCIONES CREATIVAS SAS through the following channels:
- Email: anacarvajal@triaxial.com.co
- Phone: (604) 358 65 77
- Physical address: Calle 44A No. 60-31, Barrio Triste, Medellín, Antioquia
We commit to responding within a maximum of fifteen (15) business days counted from the date of receipt of the application.
Complaint procedure
If you do not receive a satisfactory response to your accessibility request, you can file your complaint with:
- Superintendency of Industry and Commerce (SIC) – as a consumer protection authority.
- Ministry of Information and Communications Technologies (MinTIC) – in relation to digital accessibility.
This statement was prepared on April 9, 2026 and will be reviewed periodically to reflect the updated status of the site.
