Identification of the website owner

In compliance with applicable Colombian legislation, TRIAXIAL CREATIVE SOLUTIONS SAS. makes available to website users www.triaxial.co the following legal information:

Company name: TRIAXIAL CREATIVE SOLUTIONS SAS.
NIT: 900.207.715-2
Legal Representative: Gustavo Alberto Osorio Patiño 
Home: Calle 44A No. 60-31, Barrio Triste, Medellín, Antioquia, Colombia
Phone: (604) 358 65 77
Email: anacarvajal@triaxial.com.co

Website purpose

The purpose of this website is to showcase the products and services of TRIAXIAL SOLUCIONES CREATIVAS SAS, a company dedicated to the organization of conventions and commercial events; the design, production, assembly and rental of stands, structures and elements for fairs and special events; the manufacture and marketing of commercial furniture; graphic and industrial design; and the provision of comprehensive logistics services for events.

Intellectual and industrial property

All content on the website www.triaxial.co —including text, images, photographs, graphics, logos, designs, trademarks and trade names— is the exclusive property of TRIAXIAL SOLUCIONES CREATIVAS SAS or its legitimate owners, and is protected by Colombian legislation regarding copyright, industrial property and other related regulations.

The reproduction, distribution, public communication, transformation or any other form of total or partial exploitation of the contents of this site is expressly prohibited without the prior written authorization of TRIAXIAL SOLUCIONES CREATIVAS SAS.

Terms of use

Access to and use of this website implies acceptance of the conditions established in this Legal Notice. The user agrees to use it appropriately, lawfully, and in accordance with current Colombian regulations. In particular, the user shall refrain from:

  • Reproducing or exploiting the content for commercial purposes without express authorization.
  • Using the site for illegal, fraudulent or unlawful purposes.
  • Introducing, distributing or spreading computer viruses or other harmful elements.
  • Attempting to access restricted areas without authorized credentials.

Limitation of liability

TRIAXIAL SOLUCIONES CREATIVAS SAS will not be liable for any damages or losses that may arise from the improper use of this website, service interruptions, errors or omissions in the published content, or the presence of viruses in files available for download. The company reserves the right to modify, suspend, or discontinue any content or functionality without prior notice.

Warranty Policy

In compliance with Consumer Statute (Law 1480 of 2011) and the Decree 735 of 2013, TRIAXIAL SOLUCIONES CREATIVAS SAS has a Warranty Policy (code AP-GCO-PO-02, valid since March 30, 2026) to address claims related to defects in quality, suitability or safety in products designed, manufactured, assembled, installed or marketed.

To claim a warranty, the consumer can contact us through the following channels:

  • Email: triaxial@triaxial.com.co or anacarvajal@triaxial.com.co (subject: «Warranty Claim»)
  • In-person service: Calle 44A No. 60-31, Medellín, Antioquia
  • Phone: (604) 358 65 77

The maximum time to process warranty claims is fifteen (15) business days counted from the receipt of the claim.

Personal data protection

The processing of personal data collected through this website is governed by the Personal Data Processing Policy of TRIAXIAL CREATIVE SOLUTIONS SAS (AP-TIC-PO-01), adopted in compliance with the Law 1581 of 2012, he Decree 1377 of 2013 and other related regulations. You can consult the full policy in the section Privacy Policy from this site.

Cookies

This site uses cookies to improve user experience and analyze web traffic. For more information, please see our Cookies Policy.

Applicable law and jurisdiction

This Legal Notice is governed by the laws of the Republic of Colombia. For the resolution of any dispute arising from access to or use of this website, the parties submit to the jurisdiction of the competent courts of Medellín, Colombia, unless otherwise required by law.

Last updated: April 9, 2026.